Contact Your Regional Sales Representative

We’re Right Here For You

There is a local office in your area, with locals ready to help get you set up and managing your health care benefits today.

Let us know how we can help you.

Abilene Region
Brylee Ellison, Regional Sales Manager
1.325.670.3890
bellison@firstcare.com

Amarillo Region
Dana Nicklaus, Regional Sales Manager
1.806.584.5311
dnicklaus @firstcare.com

Lubbock Region
Kathy Hamsmith, Small & Large Group Sales
1.806.783.9654
khamsmith@daains.com

Midland/Odessa Region
Kathy Hamsmith, Small & Large Group Sales
1.806.783.9654
khamsmith@daains.com

Waco Region
Claudia Rojas, Sales Support Representative III
1.512.257.6442
crojas@firstcare.com

Administrative Services (For All Regions)
Claudia Rojas, Sales Support Representative III
1.512.257.6442
crojas@firstcare.com

Resources

Find a Provider Service Area Map

Ask the Pharmacist

Have a question about a specific drug, or a drug benefit in your plan? Email our Pharmacist for the answers you need!

Talk to a Nurse—Nurse24™

Need care advice? Should you see a doctor? Get the info you need today! FirstCare members can talk to a nurse 24/7 by calling 1.855.828.1013 to get answers 24 hours a day, 7 days a week! TTY users can call 7-1-1 or 1.800.955.8771. Voice communication is available at 1.800.955.8770.

Utilization Management

Ever wonder how we decide what services to authorize for our members? Our utilization management (UM) decisions are based on medical evidence and consensus of health care professionals. For more details, click here.