URGENT: Severe Winter Weather In Texas
We're here to help! Due to the effects of the Severe Winter Weather in Texas, impacted FirstCare members are encouraged to visit FirstCare.com/Disaster for updates & information. Contact FirstCare Customer Service for assistance accessing medical care and/or services.
Have a question? Message us through the member portal.
The new year has brought new members to our health plan, and we're receiving more phone calls than usual. We want you to know that we value your phone call and are actively working to reduce wait times.
 
Did you know you can send your inquiry through the secure messaging feature of the MyBSWHealth member portal and we’ll get back to you, usually within 1-2 business days? Click here for other helpful information and resources, including Frequently Asked Questions and how to access your plan information 24/7.
 
CHIP and STAR members can access the member portal at My.FirstCare.com.
Looking for your Member ID Card?
If you’re a new or renewing Commercial member and haven’t yet received your ID card in the mail, you can access it anytime on the MyBSWHealth member portal. Just log in to MyBSWHealth.com, click on Insurance & Billing, then FirstCare Health Plans, and select “ID Card.” Check out our Member Portal User Guide for more information on this and other helpful features.
COVID-19 Vaccine
The COVID-19 Vaccine will be available to health plan members at zero out-of-pocket cost. Click here for more information and benefit updates.

COVID-19 Testing/Treatment: Effective March 6, 2020, and until further notice, FirstCare Health Plans is waiving member cost-sharing for care related to COVID-19, which includes testing, telehealth services, outpatient office visits and inpatient hospital stays. This applies to fully insured Commercial and Medicare Advantage Dual SNP members. Members of self-funded employer groups should contact their Human Resources Department for information on covered benefits.
 

Individuals & Families

Marketplace, Medicare, Medicaid, and CHIP plans to fit your life.

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GROUP
PLANS

 

Health insurance solutions for Texas businesses of all sizes, including plans specific to TRS.

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FOR
PROVIDERS

 

Tools and information to help you provide the best care for FirstCare members.

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FOR
AGENTS

 

Resources to help you match clients to the right FirstCare plans for their needs.

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Texas Health Insurance is Our Business

Here at FirstCare Health Plans, we’ve been specializing in Texas health insurance plans for over 30 years. In fact, we were born and bred right here in the Lone Star State. We serve our friends and neighbors in 143 counties throughout west and central Texas—including areas underserved by other health plans. We’re here to make sure that our communities have access to high-quality health insurance at affordable rates.

Quality health insurance in Texas doesn’t have to be complicated or overpriced. And at FirstCare, we put you first! Learn more today about our individual/family plans, Medicare, STAR and CHIP coverage, or group health plan options.

 
 
 
 

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