The Health Insurance Portability and Accountability Act (HIPAA) was enacted by the U.S. Congress in 1996. Title I of HIPAA protects health insurance coverage for workers and their families when they change or lose their jobs. Title II of HIPAA, known as the Administrative Simplification (AS) provisions, requires the establishment of national standards for electronic health care transactions and national identifiers for providers, health insurance plans, and employers. The Administration Simplification provisions also address the security and privacy of health data. The standards are meant to improve the efficiency and effectiveness of the nation's health care system by encouraging the widespread use of electronic data interchange in the US health care system.
To view HHSC's Notice of Privacy Practices, click here
The NOPP, which is required HIPAA, is a notice that FirstCare Health Plans is required to provide to members covered under a FirstCare insurance policy. The NOPP describes how we can use or disclose the protected health information (PHI) that FirstCare maintains about you. Self-funded plan members should obtain a notice from their employer/group health plan.
Business Associate Agreement
Required by HIPAA, the Business Associate Agreement (BAA) is a contract between FirstCare Health Plans and a HIPAA business associate that is used to protect FirstCare member personal health information (PHI) in accordance with HIPAA guidelines. To access a copy of the FirstCare BAA, see the document posted below. Please forward signed BAA to BAA@firstcare.com
Premium Assistance Notice
Per the Children's Health Insurance Program Reauthorization Act of 2009 (CHIPRA), if you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, you may be eligible for a premium assistance program through the state of Texas that can help pay for coverage, using funds from the state’s Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistance programs but you may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, see the document posted below.
Advance directives are legal documents that allow you to convey your decisions about end-of-life care ahead of time. They provide a way for you to communicate your wishes to family, friends and health care professionals, and to avoid confusion later on when you are not able to speak for yourself.
Information Collection and Use
For purposes of this site, we may collect and use your email or phone/text number that you provide in order to respond to your inquiry or to send you information about a service or resource that you expressed interest in.
You may also decide to use your email or text number to ask us questions and provide comments about our website or services. You are encouraged to provide this feedback. We do share these messages with individuals in our organization who can appropriately respond; we may preserve the content of your message along with our response.
It is important to use good judgment when sending information to us via email or text. These messages may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure these transmissions while others have not which could affect the privacy and integrity of the information you send.
In addition to the information listed above, we also collect electronic data about you in order to provide a positive website experience, offer health care programs, products and services, and report on user activity.
Cookies and tags are used on websites to gather information about how individuals use and navigate the website. Neither cookies nor tags can extract any personal information about you, nor can they read any data that resides on your personal computer or device. The data collected from these sources are used to recognize repeat users and track usage patterns. Specifically, we use “cookies,” which are small pieces of information sent by a web server and stored by a member's web browser. Cookies allow the web server to maintain an active "session" with an individual user and track what users are accessing on the site.
The following are examples of how we use the information collected from these cookies and tags:
- Tracking resources and data accessed on the site
- Recording general site statistics and activity
- Troubleshooting website problems
- Tracking what tools users are accessing on the site
- We may combine any of this information with other information that we have about you for data analytics, marketing and reporting, but only as permitted by law
If you have any questions, please contact FirstCare’s IT Security Officer at 512.257.6005.