Legal Notices & Privacy Information

Welcome to the FirstCare Health Plans website. Please read the following important information, as it describes the policies governing the use of this website, including information concerning HIPAA, non-discrimination, language assistance, internet privacy, security, links to other websites, and more.

Privacy Questions or Concerns?

Questions or concerns about your rights to privacy under HIPAA or Notice of Privacy Practices? Call the Compliance Helpline at 1-866-399-8161 or write to:
 
Compliance Officer
1206 West Campus Drive
Temple, TX 76502
1-214-820-8888


The National Committee for Quality Assurance (NCQA) awarded FirstCare Health Plans an Accredited Status (Commercial, Medicaid and Marketplace HMO, recertified 02/2018)—reflecting our continuous work to fulfill NCQA requirements for consumer protection & quality improvement.

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