FirstCare Advantage Dual SNP (HMO SNP) Pharmacy Directory

Find Your Pharmacy

FirstCare Advantage Dual SNP is a Health plan with a Medicare contract and a contract with the Texas Medicaid program. Enrollment in FirstCare Advantage Dual SNP (HMO SNP) depends on contract renewal.

This directory provides a list of FirstCare Advantage Dual SNP’s current network providers. This directory is current as of October 1, 2018.


2019 FirstCare Advantage Dual SNP (HMO SNP) Provider/Pharmacy Directory

2019 FirstCare Advantage Dual SNP (HMO SNP) Provider/Pharmacy Directory—en Español 
 
 

Questions?

Members should call 1-866-229-4969 with any questions.
We are available:
October 1 – March 31, 8 a.m. to 8 p.m. Central Time (CT), daily;
April 1 – September 30, 8 a.m. to 8 p.m. CT, Monday through Friday.

Member Services has free language interpreter services available for non-English speakers.

Esta información es disponible en otras lenguas. Por favor llame al Servicio al Cliente si necesita información en otro idioma o formato al 1-866-229-4969 del 1ero de octubre al 31 de marzo de 8 a.m a 8 p.m. diaramente ; del 1ero de abril al 30 de septiembre de 8 a.m. a 8 p.m. de lunes a viernes. (Usuarios de TTY/TDD 1-800-562-5259).


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Resources

Virtual Care Powered by MDLive

We've teamed up with MDLIVE to provide our members with access to Telehealth visits to board-certified doctors, pediatricians, licensed therapists and more- using your smartphone, tablet or desktop.  ***Available January 1, 2019***

Talk to a Nurse—Nurse24™

Need care advice? Should you see a doctor? Get the info you need today! FirstCare members can talk to a nurse 24/7 by calling 1.855.828.1013 to get answers 24 hours a day, 7 days a week! TTY users can call 7-1-1 or  1.800.955.8771. Voice communication is available at 1.800.955.8770.

Utilization Management

Ever wonder how we decide what services to authorize? Our utilization management (UM) decisions are based on medical evidence and consensus of health care professionals. For more details, click here.

How to Learn More

Schedule a sit-down:
Feel free to contact us, and a FirstCare Advantage Dual SNP (HMO SNP) representative will gladly sit down with you and compare the plans in greater detail.
 
Call us at:
1- 866- 229-4969
We are available;
October 1- March 31, 8 a.m. to 8 p.m. Central Time (CT) daily;
April 1- September 30, 8 a.m. to 8 p.m. Central Time (CT) Monday through Friday.
 
For TTY or for accommodation of persons with special needs, please call TTY 1-800-562-5259.
 
Or, write:
FirstCare Advantage Dual SNP (HMO SNP)
Attn:  Customer Service
1901 West Loop 289, Suite 9
Lubbock, TX 79407

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