About FirstCare Health Plans

All of us at FirstCare are dedicated to offering high-quality, affordable coverage to our friends and neighbors in Central and West Texas.

FirstCare was founded in Amarillo in 1985, and we're still Texas based. We put down roots and we've watched them grow. In fact, we're now owned by Texas-based Baylor Scott & White Health Plan. Together, we serve more than 500,000 members in 171 counties across the Lone Star State.

Our deep commitment to our communities is fundamental to what we do. It helps us do a better job of connecting you with exceptional quality of care—from some of the best hospitals, doctors, and health services in our community, including flagship academic medical centers in Dallas and Temple.

FirstCare's founders were dedicated to fighting the rising costs of healthcare. Today, we still offer dependable, no-nonsense plans that are easy to understand. And we work hard to provide flexible plans that fit your budget as well as your healthcare needs.

We're right here when you need us. We even answer our own phones. We're just people helping people and doing the right thing. Like we do here in Texas.

FirstCare– What Putting You First Means,” FirstCare Health Plans, 10/16/2018, https://youtu.be/wnlZuSTEsVY

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FirstCare is a State of Texas for-profit company, organized for the purpose of operating an Independent Practice Association (IPA)-model health maintenance organization. FirstCare provides prepaid medical, hospital, and related comprehensive health care services to HMO subscribers and their enrolled dependents within our approved service area.

FirstCare does not employ incentives to encourage barriers to care and services, specifically reward practitioners or other individuals conducting utilization review for issuing denials of coverage or service care, or provide incentives for utilization review decision makers that result in underutilization. Utilization management decision making is based only on the appropriateness of care and service and the existence of coverage.


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The National Committee for Quality Assurance (NCQA) awarded FirstCare Health Plans an Accredited Status - reflecting our continuous work to fulfill NCQA requirements for consumer protection & quality improvement.

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