myFirstCare App

Member Features

• Eligibility and Authorizations
  • See what services are covered under your plan
• Benefits Information
  • Review your Member Handbook
  • Update your personal information
• Account Information
  • Choose or update your PCP
  • Update personal information
  • Add or update other coverage information
• ID Cards
  • View or download temporary ID cards (front and back) for the entire family 
  • Order a new ID card
• Provider and Pharmacy Finder
  • Find an in-network doctor, specialist, pharmacy, hospital or health care facility
  • Find a nearby urgent care facility
• Deductible and Out-of-Pocket
  • See if you have met your deductible or out-of-pocket amounts
• Copays and Coinsurance
  • Find your copayment and/or coinsurance amounts
• Claims
  • Check the status of your claims
  • View and search for recent and past claims
• Explanation of Benefits
  • View your Explanation of Benefits and other correspondence   
• Cost Estimators
  • Use our calculator to estimate the costs of procedures, tests and treatments
• Invoices
  • Search for paid and outstanding invoices
• Wellness Program
  • Access the FirstCare Plus Wellness Program website

Employer Features

• Enrollment Tools
• Invoices
• Document Search
• Message Center

Agent Features

• Enrollment Tools
• Invoices
• Commissions
• Group Reports
• Document Search
• Message Center

Provider Features

• Detailed Account Search and Information
• Document Search
• Authorization Request and Search
• Reporting Features
• Message Center
• Claims Search
• ID Card Features