COVID-19 Updates
COVID-19 testing and vaccinations are available to health plan members at zero out-of-pocket cost. Click here for more information and benefit updates.
Employer Update: COVID-19 VACCINE
FirstCare Health Plans and its self-funded employer groups will cover the cost of administering the COVID-19 vaccine, with zero cost share for members (employees and dependents).
Important: Member Portal Update

The new MyBSWHealth 24/7 member portal is live. Learn more here.

Covenant & Hendrick members: Visit for access to 24/7 self-service.

Group Health Plans

Why FirstCare Health Plans?

Like many of the employers we serve, FirstCare is a Texas-based local business. So we understand what you’re looking for in a health plan for your business. You need competitive pricing and predictable costs. But you’re also looking out for your employees — so of course you want the best quality care and customer service.
We get it. That’s why FirstCare offers a broad range of affordable group health plans designed for our friends, neighbors and Texas businesses. Our plans are simple to understand and administer. We make it easy for your employees to access the finest doctors, hospitals and health services in our communities.
Want to offer other products such as dental or vision insurance? Want to offer both HMO and PPO plan options to your employees? We can do that and save you money in the process too. And we provide incredible service for you and your members, with a “people first” attitude.  

Small Group Plans

We offer a range of HMO and PPO plans for small employers — businesses with 50 employees or less. FirstCare plans are competitive with other carriers in terms of pricing and plan design. What’s more, we have the plans to best meet your employees' needs.

View Small Group Plans

Large Group Plans

For large groups (with 51 or more employees), we offer a range of HMO and PPO plans that are competitive with other carriers in terms of pricing and plan design. What’s more, we are flexible and open to customizing plans to better meet your unique needs.

View Large Group Plans

Administrative Services

Self-funding can be a cost-effective alternative for many businesses. FirstCare can help. We offer experienced, professional contract administration and local, accurate adjudication of medical claims.

View Administrative Services


Employer News

FirstCare wants to keep you informed of national developments affecting employee benefits and the latest news for group health plans.

View Employer News

Hearing Health for Life

FirstCare has teamed up with Amplifon Hearing Health Care to give you savings on hearing aids and services, at a convenient location in your neighborhood.
For more than 20 years, Amplifon has earned the trust of millions of people across the country. Their goal is to help you find the right solution for your hearing health by providing personalized service, high-quality care and exceptional products.

With Amplifon, you can access a discount for hearing aids and related services. For more information, click here or call 1-888-413-8752 today.

FirstCare Plus - Health and Wellness Benefits

We want to help your employees stay healthy. That’s what FirstCare Plus is all about.

FirstCare Plus gives your employees personal health support through online tools and resources. They can take a customized health assessment. Check out any worrisome symptoms. Discover programs to help them take charge of their health and wellness.

Expecting the Best® Maternity Program
FirstCare Health Plans is pleased to offer the Expecting the Best® maternity program, focused on helping expectant mothers enjoy a healthy pregnancy. Once enrolled, participants can benefit from diverse program features for the duration of their pregnancy and one year postpartum. Participants receive helpful educational materials across distinct categories, including proper nutrition, early identification of pregnancy risk factors and available resources for any complications.

Wondr Health

Have you ever wondered why some people can eat the foods they love and not gain weight. Wondr Health reveals the secret sauce behind then unexpected concept through behavioral science. Click here to learn more.

Employer Portal

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Member Portal

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Find a Provider Service Area Map

Access a Doctor, 24/7/365

FirstCare Virtual Care—powered by MDLIVE lets you connect with a doctor from wherever you are. For more details, click here.

Talk to a Nurse
24-Hour Nurseline

Need care advice? Should you see a doctor? Get the info you need today! FirstCare members can talk to a nurse 24/7 by calling 1-877-505-7947 to get answers 24 hours a day, 7 days a week! TTY users can call 711.

Utilization Management

Ever wonder how we decide what services to authorize for our members? Our utilization management (UM) decisions are based on medical evidence and consensus of health care professionals. For more details, click here.

Population Health Management

Support for Your Health Needs

Employer Automatic Payments

Click here to set up.

The National Committee for Quality Assurance (NCQA) awarded FirstCare Health Plans an Accredited Status (Commercial, Medicaid, Marketplace HMO, recertified 03/2021) - reflecting our continuous work to fulfill NCQA requirements for consumer protection & quality improvement.

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