Important Individual & Family Member Portal Update
The new MyBSWHealth 24/7 member portal is live. Learn more here.
STAR and CHIP members: Visit for access to 24/7 self-service.

Individuals & Families

Why FirstCare?

Our health plans were built in Texas. We’re a part of this community. So when we say FirstCare is member-focused, what we really mean is that we care. Because we’re your friends and neighbors, we’re going to work with you to help you stay healthy. We’ll connect you with our community’s best hospitals, doctors, and health services. We’ll give you a fair deal. And when you call FirstCare, you’re talking to a real person, right here — who can provide real answers, right away. Because caring comes first.

Individual & Family Plans

FirstCare offers a variety of quality plans through the Health Insurance Marketplace (also known as the “health insurance exchange.”) If you need help matching a plan to your health needs, we’re right here for you.

View Individual & Family Plans

Medicaid & CHIP

FirstCare STAR is a Medicaid program designed for low-income families, children, and pregnant women; including doctor visits, prescriptions, and more. For those not eligible for Medicaid, but who can’t afford other insurance, we offer FirstCare CHIP (Children’s Health Insurance Program)—providing health coverage for children in low-income families.

View Medicaid & CHIP Plans

The Ins and Outs of Insurance

We know that health insurance is a serious, and sometimes difficult topic to understand. To help, here's a quick, light-hearted cartoon video that explains health insurance using fun, easy-to-understand scenarios. It includes explanations of important insurance concepts, such as premiums, deductibles, provider networks, and how individuals pay for coverage and obtain medical care and prescription drugs when enrolled in various types of health insurance, including HMOs and PPOs. 

Health Insurance Explained – The YouToons Have It Covered,” The Henry J. Kaiser Family Foundation, accessed 02/25/2015,

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Medicaid (STAR/MRSA)

Find a Plan That's Right for You

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FirstCare Overview

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Service Area Maps

Medicaid (STAR/MRSA)
Medicare Dual SNP

Non-Discrimination Notice

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The National Committee for Quality Assurance (NCQA) awarded FirstCare Health Plans an Accredited Status (Commercial, Medicaid, Marketplace HMO, recertified 11/2022) - reflecting our continuous work to fulfill NCQA requirements for consumer protection & quality improvement.

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