Resources
Talk to a Nurse—Nurse24™
Need care advice? Should you see a doctor? FirstCare members can talk to a nurse by calling
1-855-828-1013. Get answers 24 hours a day, 7 days a week! Information is available in English and Spanish. Interpreter services available upon request. TTY users can call
711 or
1-800-955-8771. Voice communication is available at
1-800-955-8770.
Healthy Texas Women Plus
Beginning Sept. 1, 2020, Texas HHSC is implementing Healthy Texas Women Plus (HTW Plus), an enhanced, cost-effective and limited postpartum services package for women in the HTW program. HTW Plus will be provided in the postpartum period for not more than 12 months after the start date. Women in HTW Plus will have access to both HTW and HTW Plus benefits.For more details,
click here.
Utilization Management
Ever wonder how we decide to authorize services? Our decisions are based on medical evidence and consensus of health care professionals. For more details,
click here.
Grow Well™ App
Your one place to find trusted health information and connect to FirstCare resources for you and your family through every age and stage. Text “App” to 844.903.GROW (4769) or
learn more here.
Non-Emergency Medical Transportation (NEMT)
1-833-779-3105
For more details,
click here.