EVV Program

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FirstCare providers ???

Customer Service

For member eligibility and benefit questions, please contact FirstCare Customer Service: 
  • STAR: 1-800-431-7798
  • CHIP & CHIP Perinatal:

Provider News

For the latest news & information impacting providers, visit the Provider News page.

Provider Relations

If you have provider-related inquiries, please contact our Provider Relations department: You may also call the Provider Relations representative in your region, Monday to Friday, 8 a.m. to 5 p.m.:
  • Abilene area: 1-254-298-3064
  • Amarillo area: 1-800-239-5650
  • Lubbock area: 1-806-784-4380
  • All other areas: 1-800-431-7737

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