TRS-ActiveCare Members
COVID-19: What you need to know about the outbreak of the coronavirus
We care about the health and well-being of all of our members—as we continue to monitor the spread of COVID-19, we are committed to keeping you informed. Click here for more information.

TRS-ActiveCare HMO

A healthier you. That’s what we do.

You’re important to our children and our communities, that’s why we want you to stay healthy. Our HMO plan for the Teacher Retirement System (TRS) is completely local—our offices, our customer service, our providers. We treat you like the neighbors you are. Our health plan offers you access to the best providers in your area, as well as access to our extended network.  

It’s probably why over 23,000 of your fellow teachers, administrators, school employees, and dependents look to FirstCare for world-class health care coverage with personalized local service.

Why FirstCare

  • Extensive network of local options in 103 counties throughout Texas
    • 159 Hospitals
    • 13,300+ Physicians
    • 1,030+ Ancillary and Other Facilities
    • 900+ Pharmacies
  • Community hospitals
  • Affordable premiums. Low deductibles. Low copays. Premier benefits.
    • No referrals for network specialists
    • 100% preventive care coverage
    • No copay for PCP visits for dependents, through age 19
    • No prescription drug deductible for generic drugs
    • Maximum out-of-pocket includes medical and prescription drug deductibles, copays and coinsurance
    • 24-hour nurseline with Nurse24™
  • Local medical decisions made by local doctors
  • Online provider directory
  • FirstCare offices near you
  • Customer service representatives that live in Texas and know your benefits
  • Secure online access to claims and information, available 24/7 at

2019-2020 Plan Information

Preview all of the TRS-ActiveCare HMO benefits and learn about any benefit changes. Find out how the program works. These plans go into effect on September 1, 2019.

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2018-2019 Plan Information

See all of your current TRS-ActiveCare HMO benefits and learn about any benefit changes. Find out how the program works. These plans are active through August 31, 2019.

Learn More

For more details about the TRS-ActiveCare HMO program, visit the official website.

FirstCare Plus - Health and Wellness Benefits

We want to help you stay healthy. That’s what FirstCare Plus is all about.

FirstCare Plus gives our members personal health support through online tools and resources. You can take a customized health assessment. Check out any symptoms that are worrying you. Discover programs to help you take charge of your health and wellness.

Expecting the Best® Maternity Program
FirstCare Health Plans is pleased to offer the Expecting the Best® maternity program, focused on helping expectant mothers enjoy a healthy pregnancy. Once enrolled, participants can benefit from diverse program features for the duration of their pregnancy and one year postpartum. Participants receive helpful educational materials across distinct categories, including proper nutrition, early identification of pregnancy risk factors and available resources for any complications.


We're available to guide you through your decision. Call us at 1-800-884-4901 Monday through Friday, 8 a.m. to 5 p.m. CT. You can also visit with us at one of our offices during TRS-ActiveCare open enrollment. We look forward to speaking with you.


TRS-ActiveCare website:

View Plans:

2019-2020 Plan 2018-2019 Plan

FirstCare is here to help.

We're here to help you with your decision or answer any questions about your benefits. Call: 1-800-884-4901, Monday-Friday, 8 a.m. – 5 p.m. CT.

Find a Provider 2019-2020 Service Area

Using FirstCare Virtual Care

As a FirstCare TRS-ActiveCare member, with MDLIVE you can visit with a doctor 24/7/365 from your home, office or on-the-go. And, your copay is $0 per visit. Click here for details.

ER or Urgent Care?

Making a trip to the ER can be costly and time consuming, so finding the right place for the right care when you need it is crucial. Click here for tips on how you can determine when a condition is serious enough to go to the ER, versus visiting an urgent care center.

Talk to a Nurse—Nurse24™

Need care advice? Should you see a doctor? Get the info you need today! FirstCare members can talk to a nurse 24/7 by calling 1-855-828-1013 to get answers 24 hours a day, 7 days a week! TTY users can call 7-1-1 or  1-800-955-8771. Voice communication is available at 1-800-955-8770.

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