FirstCare Virtual Care—powered by MDLIVE is best viewed using current versions of Google Chrome, Firefox, Safari and/or Microsoft Edge. If you are using Microsoft Internet Explorer™ (IE) or an older version of the browsers mentioned here, you may not experience the site's optimal functionality.

FirstCare Virtual Care

Members have access to board-certified doctors, pediatricians, licensed therapists and more—using your smartphone, tablet or desktop computer.

Access a Doctor—Virtual Care

Visit a doctor without leaving your home or office.
  • For 24/7 telephonic or video visits, call MDLIVE at 1-800-718-5082, or download the MDLIVE app.
  • For an eVisit or to schedule a same-day video visit, log in to, or download the MyBSWHealth app. 

Can hearing impaired members access FirstCare Virtual Care—powered by MDLIVE?


We put you first

Find out more about FirstCare Health Plans:

Our Service Area Maps

The National Committee for Quality Assurance (NCQA) awarded FirstCare Health Plans an Accredited Status - reflecting our continuous work to fulfill NCQA requirements for consumer protection & quality improvement.

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