Find a Provider

FirstCare’s provider networks are comprised of select groups of doctors, hospitals, clinics, pharmacies and other health care professionals who provide you with a full range of covered health care services. Your health plan or network is shown on the front of your FirstCare member ID card.

If you have questions about which network you have, call our Customer Service team at the number on the back of your card. For instructions on using the Provider Finder tool, click here.

IMPORTANT: Stay in-network to get the most out of your plan benefits and avoid higher fees and out-of-pocket costs.

In-Network Provider Directories

The table below lists the available FirstCare provider networks, as well as which plans are a part of those networks. Click the link for your network/plan to access your plan's online directory, and (when required) select your network from the dropdown box:

NOTE: Our online provider directories are best viewed using the current versions of Google Chrome, Safari, and Firefox. If you are using Microsoft's Internet Explorer™ (IE) or an older version of the browsers mentioned here, you may not be able to access the site's optimal functionality.

FirstCare Networks Plan Types
  • CHIP
STAR (Medicaid)
  • STAR
STAR (Medicaid)—MRSA

NOTE:  Please call the Customer Service phone number located on the back on your ID card for the following:
  • To obtain a non-electronic copy of the current Provider Directory, or for assistance to find available in-network providers;
  • Additional provider information, such as provider credentials, not found in the Provider Finder.

Outside the Network/Service Area

Your FirstCare plan also includes coverage when you're outside the network or outside the service area, with some stipulations. Call Customer Service to learn more.

IMPORTANT: Stay in-network to get the most out of your plan benefits and avoid higher fees and out-of-pocket costs.

For additional information about a provider such as the medical school attended and residency completion, visit the Texas Medical Board website at


Our Customer Service team is standing by and ready to assist you.


Emergency vs. Urgent Care

A trip to the ER can be costly & time consuming. Follow these guidelines to help determine when a condition is serious enough to go to the ER versus visiting an Urgent Care center.

Talk to a Nurse
24-Hour Nurseline

Need care advice? Should you see a doctor? Get the info you need today!
STAR and CHIP Members call 1-855-828-1013 (TTY 711).

Service Area Maps


El Comité Nacional de Garantía de Calidad (NCQA) ha otorgado un estatus de acreditación de Acreditado por el servicio y la calidad clínica que cumple con los requisitos básicos de las normas rigurosas de NCQA para la protección del consumidor y la mejora de la calidad.

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