Why work with FirstCare?

Like you, we are deeply committed to doing the right thing for the health of our communities. FirstCare is Texas-based and provider-owned, so we know what it means to deliver quality care, right here. We want doctors to be in charge of patient care. We’ll do everything we can to help you achieve better patient outcomes.
Partnering with FirstCare can connect you with more than 4,600 contracted facilities, including 199 hospitals, and more than 16,400 primary care and specialty providers. Our strong local ties can generate favorable new business — from commercial to government-employed patients — all at competitive, profitable rates. FirstCare has tremendous expertise in compliance, administration, and processing for STAR and CHIP programs. And we do it all with high ease of use, high reliability and low administrative hassle.

Learn More About Becoming a Provider >


Contact Your FirstCare Provider Relations Team

Our Provider Relations Team is here for you. If you have questions, please contact your provider relations representative:

Region Phone Email
Abilene 1.325.670.3882
Amarillo 1.806.467.3200
Lubbock 1.806.784.4380
Waco 1.806.784.4380
Other areas 1.806.784.4380

Corporate Medical Advisory Committee (CMAC)

The Corporate Medical Advisory Committee (CMAC) develops, reviews and approves clinical programs and guidelines, studies, and other clinical activities related to the health care services provided to FirstCare members.


Provider News

Medicaid/CHIP—New Postpartum Depression Toolkit for Texas Clinicians

Tuesday, May 9, 2017

Postpartum Depression (PPD) is a common, potentially serious, and sometimes life-threatening condition. Although the term PPD is commonly used, it is important to note that depression can occur during pregnancy as well as after the baby is born. 
The new Texas Clinician’s Postpartum Depression Toolkit is intended to be a resource for Texas clinicians on screening, diagnosis and treatment of PPD. The toolkit also includes coverage and reimbursement options for PPD through Medicaid, CHIP, the Healthy Texas Women Program, the Family Planning Program, and other referral options.
For more information, download the Texas Clinician’s Postpartum Depression Toolkit

Prior Authorization & Insurance Verification—Upcoming Training Info

Tuesday, March 21, 2017

As FirstCare continues preparing to update our online authorization submission process—via integration of MCG Cite® AutoAuth, beginning Apritl 18, 2017—please join us for one of our daily webinar training sessions. 

These sessions run from Wednesday, April 5, through Tuesday, April 11, and are held each weekday at 2 p.m. CT.

Please use the meeting details below to RSVP and access the webinar sessions:

  • URL:  Click here to join the meeting
  • Phone:  512.257.6001
  • Conference ID#:  141249

For more information, please email your provider relations representative at or call the number below:
  • Abilene area:               1.325.670.3525
  • Amarillo area:              1.800.239.5650
  • Lubbock area:             1.806.784.4380
  • All other areas:            1.800.431.7737

View all provider news >

We're here to help.

Our Provider Relations Team is here for you. If you have questions, please email, or contact your provider relations representative at the number below:
  • Abilene area—1.325.670.3882 or 1.325.670.3884
  • Amarillo area—1.806.467.3200
  • Lubbock, Waco & other areas—1.806.784.4380

The National Committee for Quality Assurance (NCQA) has awarded an accreditation status of Accredited for service and clinical quality that meet the basic requirements of NCQA's rigorous standards for consumer protection and quality improvement.

You are leaving FirstCare Advantage (HMO)'s Medicare web pages.

Click Continue to proceed or Cancel to stay.

Continue Cancel

Send to a Friend

* Required field

Captcha The math problem above is intended to reduce spam.