Virtual Care

FirstCare members can use MyBSWHealth and Teladoc for virtual care.

MyBSWHealth

Get care from the comfort of your home, or anywhere in Texas, 24/7. Simply log into MyBSWHealth.com or...

Scan the QR code to download the app →

Download the app:

Conduct an eVisit and get care fast

• Enter answers to a few questions about your symptoms; it takes only 5 to 10 minutes
• Receive a response from a Baylor Scott & White Health provider within one hour
• Prescriptions (if needed) will be sent immediately to your preferred pharmacy

Schedule a 24/7 Care Video Visit with an on-call provider

• Schedule your appointment
• Talk with a Baylor Scott & White Health provider live about your symptoms
• Visits are quick: Just 10 to 15 minutes
• Prescriptions (if needed) will be sent immediately to your preferred pharmacy

More Information

• eVisit Information

• Video Visit Information

Teladoc 

Skip the trip to the waiting room. With Teladoc Health, you can talk with a U.S. board-certified provider within an hour by phone or video from wherever you are for non-emergency conditions like the flu, allergies and infections. Our providers can also prescribe medicine if needed.

Mental health care: Confidential therapy on your terms

Your mental health is as important as your physical health. Private therapy is available. You can choose a therapist or psychiatrist who fits your needs. You can also select a time that works best for you. Therapists and psychiatrists are available from 7 AM to 9 PM daily.*

*Mental health care is available for members ages 18 and older. Not available to BSW Employee Plan members.

Talk to a therapist

1. Register by calling 800.835.2362.
2. Access care by:
   • Calling 800.835.2362
   • Visiting TeladocHealth.com
   • Downloading the app
3. Complete a brief mental health questionnaire.
4. Schedule an appointment with the therapist who best fits your needs.