Members
Why FirstCare?
Our health plans were built in Texas. We’re a part of this community. So when we say FirstCare is member-focused, what we really mean is that we care. Because we’re your friends and neighbors, we’re going to work with you to help you stay healthy. We’ll connect you with our community’s best hospitals, doctors, and health services. We’ll give you a fair deal. And when you call FirstCare, you’re talking to a real person, right here — who can provide real answers, right away. Because caring comes first.
FirstCare STAR is a Medicaid program designed for low-income families, children, and pregnant women; including doctor visits, prescriptions and more. For those not eligible for Medicaid, but who can't afford other insurance, we offer FirstCare CHIP (Children's Health Insurance Program)—providing health coverage for children in low-income families.
View Medicaid & CHIP Plans
The Ins and Outs of Insurance
We know that health insurance is a serious, and sometimes difficult topic to understand. To help, here's a quick, light-hearted cartoon video that explains health insurance using fun, easy-to-understand scenarios. It includes explanations of important insurance concepts, such as premiums, deductibles, provider networks, and how individuals pay for coverage and obtain medical care and prescription drugs when enrolled in various types of health insurance, including HMOs and PPOs.
“Health Insurance Explained – The YouToons Have It Covered,” The Henry J. Kaiser Family Foundation, accessed 02/25/2015, kff.org/health-reform/video/health-insurance-explained-youtoons/