Texas Health Steps

Texas Health Steps

Texas Health Steps (THSteps) are free medical and dental checkups. Checkups are a chance for a doctor or dentist to check your child's growth and to find problems that you may not see. Your child may look and feel healthy but still have a health problem. THSteps are for babies, children, teens and young adults ages 20 and younger in Medicaid.

Checkups check your health

They include unlimited prescriptions (must be medically necessary), vaccines (shots), screenings (tests and lab work) and treatment when needed.

Call your child's doctor and set up a visit. At each checkup the doctor checks your child's growth, health and immunizations. This is also your time to ask questions and learn more about nutrition and safety. Remember, regular checkups keep your child healthy!

Texas Health Steps checkups

A checkup will be needed at:

  • Birth
  • 3-5 days
  • 2 weeks
  • 2 months
  • 4 months
  • 6 months
  • 9 months
  • 12 months
  • 15 months
  • 18 months
  • 24 months
  • 30 months
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years
  • 11 years
  • 12 years
  • 13 years
  • 14 years
  • 15 years
  • 16 years
  • 17 years
  • 18 years
  • 19 years
  • 20 years

Babies and toddlers will need more than one THSteps checkup to protect them from illness. See above.

Rewards for checkups

Schedule the checkup on your child's birthday or right after. FirstCare offers rewards for timely checkups. To be timely, the checkup must be on the member's birthday or within 60 days after the member's birthday.

Why does my child need a Texas Health Steps checkup?

"My child has already had his/her vaccines."

Immunizations are only part of a THSteps checkup; they are to help your child fight disease. Your doctor also needs to check to be sure your child is growing healthy and well.

What happens at a checkup?

Checkups are an important part of staying healthy. They are to find illnesses at an early stage and to prevent an illness from happening. If anything is found that requires treatment, it is best to take care of it early. If something is left untreated it might get worse.

What to expect

  • Check height and weight to measure growth
  • Check the lungs (listens and counts number of breaths per minute)
  • Check for a healthy heart (listens and counts heart beat)
  • Check skin (sores, moles, and birthmarks)
  • Check hearing, vision, and teeth
  • Check social and emotional behavior (habits, fears, tantrums...)

At a checkup the doctor will ask you important questions about your child's language, learning, play and safety. This helps you and your doctor know that your child is developing normally for their age. This is also the best time as a parent to ask questions about your child's health or behavior.

For more details, call THSteps toll-free at 877-847-8377 or visit the txhealthsteps.com.

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STAR provider directories:

STAR (Lubbock)
STAR (MRSA)

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Contact Us!

8 a.m.-5 p.m. weekdays

...excluding state-approved holidays.

We can help you find a doctor, schedule a checkup or answer any questions you have about your benefits.

If you call after hours, please leave us a message. We return all calls the next business day.

Our Customer Service Representatives speak English and Spanish. If you speak another language, we can connect you with an interpreter. You can get information in larger print, audio (CD), braille or in any other language format, if needed.

800-431-STAR (7798)

Members with hearing loss can call the Relay Texas number 711. Relay Texas is a free telephone interpreting service to help people with hearing or speech disabilities.

Authorization Information

Resources

STAR Medicaid Service Area STAR Member News

Talk to a Nurse—Nurse24™

Need care advice?

Should you see a doctor?

Get answers 24/7! Information is available in English and Spanish. Interpreter services available upon request.

855-828-1013

TTY users: 711 or 800-955-8770

Utilization Management

Ever wonder how we decide to authorize services? Our decisions are based on medical evidence and consensus of health care professionals.

Utilization Management Decicisions

Scrubbing In

A NEW alternative to Grow Well

We invite you to explore Scrubbing In, weekly wellness advice for all life stages, to help keep you and your family healthy and at your best.
NOTE: Scrubbing In offers a provider search tool that may not apply to your Medicaid coverage.

Find a provider who accepts FirstCare STAR or CHIP
MyBSWHealth Guide
Read the Scrubbing In blog on the web or download the MyBSWHealth app
download the my b s w health app

Helpful Links and Phone Numbers

Texas MedicaidInformation and Referral:
211 or 877-541-7905
Enrollment Helpline: 800-964-2777
TTY: 800-735-2989
Texas Health Steps (THSteps)Health care for children, birth through age 20, who have Medicaid
877-THSTEPS (847-8377)
MCNA Dental (Medicaid)Medicaid & CHIP dental plan for Texas
855-691-6262
TTY: 800-955-8771
DentaQuest (Medicaid)Medicaid & CHIP dental plan for Texas
800-516-0165
TTY: 800-855-2880
United DentalMedicaid & CHIP dental plan for Texas
877-901-7321
TTY: 711
Liberty Dental (Medicaid)Dental services for Medicaid STAR pregnant women age 21 and over
877-550-4374
Navitus Health SolutionsFirstCare’s Pharmacy Benefit Manager
877-908-6023
TTY: 711
OCCC Financial Literacy Information800-538-1579

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